Agency account team running 12 client calls a week
Every call ends with promises. Half of those promises live in someone's head until next Friday.
Before
The AE writes notes during the call, forgets one, follows up two days late, and the client has already noticed.
After
The transcript lands in Notion as a page. Action items are rows under the right project, owners assigned, due dates set. Slack pings the owners. Nobody has to remember to do anything.